Extra Strict

Extra Strict: no refund

If the enjoyer cancels at any time, the activities are not refunded.

If there is a complaint from either party, notice must be given to Shaka within 24 hours of start of activities.

Shaka will mediate when necessary, and has the final say in all disputes.

A reservation is officially cancelled when the Enjoyer clicks the cancellation button on the cancellation confirmation page, which can be found in Dashboard > Your Trips > Change or Cancel.

Cancellation policies may be superseded by the Enjoyer Refund Policy, safety cancellations, or extenuating circumstances. Please review these exceptions.

Applicable taxes will be retained and remitted.